Williamsville Central School District

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Participation By The Public

Adoption Date: 7/7/2009
3000 - Community Relations

3230 PUBLIC COMPLAINTS

Complaints by citizens regarding any facet of the school operation often can be handled more satisfactorily by the administrative officer in charge of the unit closest to the source of the complaint. Complaints about specific classroom practices shall be directed to the teacher concerned. In most instances, therefore, complaints will be made to the Building Principal and/or his/her assistant if the matter cannot be resolved by the teacher, coach, or other school employee.

If the complaint and related concerns are not resolved at this level to the satisfaction of the complainant, the complaint may be carried to the Superintendent and/or one of his/her assistants. Unresolved complaints at the building level must be reported to the Superintendent by the Building Principal. The Superintendent requires the statement of the complainant to be in writing.

If the complaint and related concerns are not resolved at the Superintendent level to the satisfaction of the complainant, the complaint may be carried to the Board of Education. Unresolved complaints at the Superintendent level must be reported to the Board of Education by the Superintendent. The Board of Education reserves the right to require prior written reports from appropriate parties.

Policy References:

  • Refer also to Policies #8330 -- Objection to Instructional Materials
  • #8331 -- Controversial Issues
Policy Cross References:

  1. 8330 - OBJECTION TO INSTRUCTIONAL MATERIALS
  2. 8331 - CONTROVERSIAL ISSUES
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