Exceptional Education Informational Page
Case Manager
Primary point of contact for questions or concerns related to a student's IEP, services, accommodations, goals, progress, or day-to-day special education programming. Whenever possible, begin by discussing the concern directly with the case manager.
If not resolved
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Contact the School Pyschologist
May be included when the concern involves evaluation, behavior, social-emotional needs, CSE related questions or other areas within the psychologist's expertise. May be part of the problem-solving process, but is not necessarily the next step for every concern.
If not resolved
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Contact the Building Administrator
If a concern cannot be resolved at the case-manager level, the building administrator should be contacted.
Can help facilitate communication, problem-solving, and building-level decisions.
If not resolved
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Contact the Director of Special Education
Should be contacted when additional district-level support, clarification, resources, or special education expertise is needed.
Can assist with more complex concerns and coordinate next steps.
If not resolved
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Contact the Senior Director of Special Education
Provides departmental oversight and support for complex, ongoing, or unresolved matters. Issues should generally reach this level after the appropriate building and director-level processes have been followed.
If not resolved
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Contact the Superintendent of Schools
